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Top 25: Ibis Sfax ranks 3rd, Diar El Andalous in the top 10

Published : 06-01-2020
A 3-star hotel, Ibis Sfax, has joined Dar El Jeld and Iberostar Kantaoui Bay as one of the guests’ three favorite hotels.


A 3-star hotel can reach the level of the best 5-star hotels for customer satisfaction. Indeed, Ibis Sfax was the third best client-rated hotel during the last quarter of 2019, according to the scores (GRI) calculated by our partner ReviewPro.
The top two are once again Dar El Jeld Hotel & Spa in the medina of Tunis and Iberostar Kantaoui Bay in Sousse: they are leading the ranking for the third consecutive time.

Four Seasons losing ground, Diar El Andalous on the rise

On the other hand, Four Seasons Hotel Tunis in Gammarth recorded lower guest scores in December, stepping down from the 3rd to the 9th rank compared to our last ranking.
It is overtaken by the Iberostar Diar El Andalous (Port El Kantaoui) and the Royal Nozha (Hammamet), which are now among the top ten.
La Badira (Hammamet) and Tui Blue Palm Beach Palace (Djerba) too recorded better scores and have significantly increased in the ranking.

Top hotels per category

Top 5 5-star hotels: Dar El Jeld Hotel & Spa, Tunis – Iberostar Kantaoui Bay, Sousse – Iberostar Royal El Mansour, Mahdia – The Residence Tunis, Gammarth – Iberostar Diar El Andalous, Port El Kantaoui

Top 5 4-star hotels: Sensimar Scheherazade (Magic Hotels), Sousse – Royal Nozha, Hammamet – Iberostar Averroès, Hammamet – Iberostar Mehari Djerba – Magic Hotels Skanès Family, Monastir

Top 3 3-star hotels: Ibis Sfax – El Borj Mahdia – Dar Dhiafa, Djerba


Ibis Sfax, Sensimar Scheherazade, The Residence Tunis, Dar Dhiafa and the Iberostar Hotels confirm their excellent performance in the long run. They were already among the winners of Tunisia Hospitality Award 2019.

(photos: Ibis Sfax, Iberostar Diar El Andalous)

Top 25 Hotels

RankHotelStarsGRI (TM)Trend
1Dar El Jeld Hotel & Spa, Tunis596,5–0,8
2Iberostar Kantaoui Bay, Sousse 596,3+10,2
3Ibis Sfax395,7+3,1
4Iberostar Royal El Mansour, Mahdia 595,6+2,6
5Sensimar Scheherazade (Magic Hotels), Sousse 495,5–0,3
6The Residence Tunis, Gammarth 595,3+1,4
7Iberostar Diar El Andalous, Port El Kantaoui 595,1+4,3
8Royal Nozha, Hammamet  494,9+8,7
9Four Seasons Hotel Tunis, Gammarth  594,3+8,1
10La Badira, Hammamet594,0+0,9
11Iberostar Averroès, Hammamet 493,3–0,2
12El Borj Mahdia392,9+6,0
12Tui Blue Palm Beach Palace (Magic Hotels), Djerba 592,9+0,6
13Lti Bellevue Park, Port El Kantaoui592,8+0,7
14 Iberostar Mehari Djerba  492,1+3,8
15 Hasdrubal Thalassa & Spa Hammamet  591,8+2,3
16Tui Sensimar Palace Oceana Hammamet  591,6+2,9
17Dar Dhiafa, Djerba 391,5–0,0
18Magic Hotels Skanès Family  491,4+6,8
19Seabel Alhambra Beach Golf & Spa, Port El Kantaoui 491,3+3,2
20Magic Hotels Thabraca491,2+5,4
21Concorde Green Park Palace, Port El Kantaoui  591,1+4,4
22Telemaque Beach & Spa, Djerba  491,0
+2,6
23TUI Magic Life Africana, Yasmine Hammamet590,7
+2,9
23Belvédère Fourati490,7+6,5
24Hasdrubal Thalassa & Spa Djerba590,6+9,6
24Tui Magic Life Penelope Beach490,6+7,1
25The Orangers Beach Resort & Bungalows490,5+5,5

NB: In partnership with ReviewPro. The “GRI” set out in our table take into account the reviews of the last three months (October 1st - December 31st 2019). Trends towards same period of the previous year.



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